Shipping & Returns

Shipping

We offer shipping USPS for a $12 flat fee. If the item you order is in stock it will ship within 5 days of your order. Some items on the website are made to order and will ship within 2-3 weeks of your order. We do our best to provide that information on the item description or with a personal email after your order is placed. Custom options are available for made to order items. 

Currently, we only ship online orders to the contiguous United States. We are happy to accommodate special shipping requests including shipping to Hawaii, Alaska and international locations through our Seattle showroom for an additional cost. Please contact us directly via email knock@houseofhitchcock.com and we will be more than happy to work with you.

Returns

Exchanges only unless prior approval is obtained. If you would like to make a return or exchange please email knock@houseofhitchcock.com.